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A COMMUNICATIONS FAILURE HAS OCURRED

yhascary
Level 3

HELLO,

I HAVE A VIRTUAL MACHINE RUNNING HYPERV MANAGER ON WINDOWS 2008 STANDARD.

WHEN I TRY TO MAKE A BACKUP OR RESTORE USING BACKUP EXEC 2010 I RECEIVE THE ERROR A COMMUNICATIONS FAILURE HAS OCURRED.

I REALICE SOME TEST.

1. I TESTING GIVID BOTH COMPUTER IP TO CONFIRM NETWORK COMMUNICATIONS.

2. I CHANGE PERMISSIONS ON LOCAL BACKUP SERVICES AND RESTARTING AGANIN.

3. FINALLY I REMOVED THE AGENT ON THIS, AND REINSTALLED AGAIN.

TILL I HAVE NOT SOLVE THIS USSUES.

WHEN I TRY TO RUN A JOB NEVER THE APLICATIONS COMUNICATE WHITH MEDIA .

SOME IDEAS,

3 REPLIES 3

RahulG
Level 6
Employee

refer the following document http://www.symantec.com/business/support/index?page=content&id=TECH129484

Is the remote agent service running on the server? what event do you get in event log on the remote server?

Does bakcup of other server runs fine?

yhascary
Level 3

HELLO RAHUGLS,

ONLY I HAVEI INSTALLED REMOTE AGENT FOR WINDOWS SERVER .

I DONT HAVE AGENT FOR HYPERV INSTALLED .

OTHER JOBS RUNS FINE.

IT IS THE PROBLEM?

RahulG
Level 6
Employee

Well, recommend would be to install the hyper-v agent and then backup the Hyper v server...