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Veritas.com
Support

AOFO is a older version

Ole_Aggerholm
Level 3

‎05-17-2005 11:25 PM

I ran the VxValidate.exe yesterday, and it told that my AOFO (Open file Option) was a older version. (even I have installed v10 with a v10 serial number for AOFO) – then I ran the install program, and removed the AOFO serial number. Restarted the server, ran the install program again and added the AOFO serial number and installed the client. Restarted the server one more time.

Installed BE 10 SP1 again

The remove and install of the AOFO did not solve the problem with AOFO detects and older version of the client.

It was a upgrade from 9.1.

The version is 1.05

And I have some problems with the backup, last night there was a error V-79-57344-65078. I guess this error is somehow related to AOFO
0 Kudos
5 REPLIES 5

Amruta_Bhide
Level 6

‎05-18-2005 02:23 AM

Hello,
Have you also updated the Remote agents with the new Version of AOFO.
----------------------------------------------------------------------
Try uninstalling the AOFO option from the command line. Please go through the following Article for the same:

How to install and uninstall the Advanced Open File Option to remote Windows servers from the command prompt
http://seer.support.veritas.com/docs/253620.htm

================================================
Also go throught he following Article:
Alternative local installation method for the Remote Agent for Windows Servers (RAWS) and the Advanced Open File Option (AOFO)
http://seer.support.veritas.com/docs/270066.htm
===============================================
If the Problem still persists contact our SALES department to check if you have got the correct Licence Key.
***********************************************************************
***********************************************************************
NOTE : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.
0 Kudos

Madhuri_Shenoy
Level 6

‎06-01-2005 06:24 AM

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.
0 Kudos

Ole_Aggerholm
Level 3

‎06-01-2005 11:20 PM

Please note, that it is on the backup server I have the problem, not on the remote server


From the log file:

Uninstall:

****************************************************************

VERITAS Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 06-02-2005,08:18:11

****************************************************************
06-02-2005,08:18:11 :
06-02-2005,08:18:11 :
06-02-2005,08:18:11 : ERROR: Installation failed with error 1603.


****************************************************************

Install:
VERITAS Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 06-02-2005,08:18:24

****************************************************************
06-02-2005,08:18:24 :
06-02-2005,08:18:24 : The Backup Exec Remote Agent for Windows Servers will be added to the Windows Firewall exception list if the firewall is enabled. For more information see http://seer.support.veritas.com/docs/270139.htm
06-02-2005,08:18:24 : C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT32\VERITAS Backup Exec Remote Agent for Windows Servers.msi
06-02-2005,08:18:24 : The RAWS installing image version 10.0.5484
06-02-2005,08:18:24 : The RAWS installing PID {32C55A01-5685-4759-8ADC-7AC5E2C1CFAC}
06-02-2005,08:18:24 : The RAWS target Image version , PID
06-02-2005,08:18:24 : CSetupApp::CompareRAWSVersionOnImages
06-02-2005,08:18:24 : Installing Image 10.0.5484; (Major=10, Minor=0, Build=5484) > Target Image ; (Major=0, Minor=0, Build=0)
06-02-2005,08:18:24 : Start installing RANT, AOFO...
06-02-2005,08:18:24 : CSetupApp::GetRAWSHostnameListCommandLine
06-02-2005,08:18:24 : /AOFO: -s
06-02-2005,08:18:24 : No /ADVRT: switch find
06-02-2005,08:18:24 : INSTALLLEVEL=200 REBOOT=ReallySuppress EXE_ENVOKED=1 ALLUSERS=1 ADDLOCAL=ALL TRANSFORMS=C:\PROGRA~1\VERITAS\BACKUP~1\NT\Agents\RANT32\1033.MST
06-02-2005,08:18:24 :
06-02-2005,08:18:25 : === Logging started: 02-06-2005 08:18:25 ===
06-02-2005,08:18:25 : Action 08:18:25: INSTALL.
06-02-2005,08:18:25 : Action start 08:18:25: INSTALL.
06-02-2005,08:18:25 : Action 08:18:25: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7.
06-02-2005,08:18:25 : Action start 08:18:25: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7.
06-02-2005,08:18:25 : Action ended 08:18:25: SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: ISSetAllUsers.
06-02-2005,08:18:25 : Action start 08:18:25: ISSetAllUsers.
06-02-2005,08:18:25 : 1: InstallShield - ISSetAllUsers (Begin)
06-02-2005,08:18:25 : 1: Opening Database
06-02-2005,08:18:25 : 1: {60D891E4-6DDD-4931-87B7-52F052473011}9.0.4367769
06-02-2005,08:18:25 : 1: Closing Database
06-02-2005,08:18:25 : 1: InstallShield - ISSetAllUsers (End)
06-02-2005,08:18:25 : Action ended 08:18:25: ISSetAllUsers. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: LaunchConditions. Evaluating launch conditions
06-02-2005,08:18:25 : Action start 08:18:25: LaunchConditions.
06-02-2005,08:18:25 : Action ended 08:18:25: LaunchConditions. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: FindRelatedProducts. Searching for related applications
06-02-2005,08:18:25 : Action start 08:18:25: FindRelatedProducts.
06-02-2005,08:18:25 : Action ended 08:18:25: FindRelatedProducts. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: AppSearch. Searching for installed applications
06-02-2005,08:18:25 : Action start 08:18:25: AppSearch.
06-02-2005,08:18:25 : Action ended 08:18:25: AppSearch. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: ValidateProductID.
06-02-2005,08:18:25 : Action start 08:18:25: ValidateProductID.
06-02-2005,08:18:25 : Action ended 08:18:25: ValidateProductID. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: CostInitialize. Computing space requirements
06-02-2005,08:18:25 : Action start 08:18:25: CostInitialize.
06-02-2005,08:18:25 : Action ended 08:18:25: CostInitialize. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: ResolveSource.
06-02-2005,08:18:25 : Action start 08:18:25: ResolveSource.
06-02-2005,08:18:25 : Action ended 08:18:25: ResolveSource. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: FileCost. Computing space requirements
06-02-2005,08:18:25 : Action start 08:18:25: FileCost.
06-02-2005,08:18:25 : Action ended 08:18:25: FileCost. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: IsolateComponents.
06-02-2005,08:18:25 : Action start 08:18:25: IsolateComponents.
06-02-2005,08:18:25 : Action ended 08:18:25: IsolateComponents. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: CostFinalize. Computing space requirements
06-02-2005,08:18:25 : Action start 08:18:25: CostFinalize.
06-02-2005,08:18:25 : Action ended 08:18:25: CostFinalize. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: SetODBCFolders. Initializing ODBC directories
06-02-2005,08:18:25 : Action start 08:18:25: SetODBCFolders.
06-02-2005,08:18:25 : Action ended 08:18:25: SetODBCFolders. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: MigrateFeatureStates. Migrating feature states from related applications
06-02-2005,08:18:25 : Action start 08:18:25: MigrateFeatureStates.
06-02-2005,08:18:25 : Action ended 08:18:25: MigrateFeatureStates. Return value 0.
06-02-2005,08:18:25 : Action 08:18:25: InstallValidate. Validating install
06-02-2005,08:18:25 : Action start 08:18:25: InstallValidate.
06-02-2005,08:18:25 : Action ended 08:18:25: InstallValidate. Return value 1.
06-02-2005,08:18:25 : Action 08:18:25: RemoveExistingProducts. Removing applications
06-02-2005,08:18:25 : Action start 08:18:25: RemoveExistingProducts.
06-02-2005,08:18:26 : Action ended 08:18:25: RemoveExistingProducts. Return value 1.
06-02-2005,08:18:26 : Action 08:18:26: InstallInitialize.
06-02-2005,08:18:26 : Action start 08:18:26: InstallInitialize.
06-02-2005,08:18:34 : Action ended 08:18:34: InstallInitialize. Return value 1.
06-02-2005,08:18:34 : Action 08:18:34: StreamSupportFile_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
06-02-2005,08:18:34 : Action start 08:18:34: StreamSupportFile_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
06-02-2005,08:18:34 : Start executing RANTOps.dll...

06-02-2005,08:18:34 : Executing CRANTOperations::CreateRANTSupportFiles

06-02-2005,08:18:34 : Executing CRANTOperations::StreamRANTSupportFiles

06-02-2005,08:18:35 : C:\Program Files\VERITAS\Backup Exec\NT\

06-02-2005,08:18:35 : REINSTALL: ; REMOVE:

06-02-2005,08:18:35 : Property: EXE_ENVOKED=1

06-02-2005,08:18:35 : Action ended 08:18:35: StreamSupportFile_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
06-02-2005,08:18:35 : Action 08:18:35: CheckRebootKey.464186A9_1AEE_4341_A4A4_4FFF20793441.
06-02-2005,08:18:35 : Action start 08:18:35: CheckRebootKey.464186A9_1AEE_4341_A4A4_4FFF20793441.
06-02-2005,08:18:35 : Action ended 08:18:35: CheckRebootKey.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 1.
06-02-2005,08:18:35 : Action 08:18:35: CheckForRANT32_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
06-02-2005,08:18:35 : Action start 08:18:35: CheckForRANT32_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441.
06-02-2005,08:18:35 : Executing __stdcall RANT_CheckForRANT32

06-02-2005,08:18:35 : Executing CRANTOperations::CheckForRANT

06-02-2005,08:18:35 : VERITAS Backup Exec for Windows Servers already exists, please uninstall the Backup Exec and run the setup again.

06-02-2005,08:18:35 : Action ended 08:18:35: CheckForRANT32_RANT.464186A9_1AEE_4341_A4A4_4FFF20793441. Return value 2.
06-02-2005,08:18:35 : Action ended 08:18:35: INSTALL. Return value 2.
06-02-2005,08:18:35 : Property(S): DiskPrompt =
06-02-2005,08:18:35 : Property(S): Registration = No
06-02-2005,08:18:35 : Property(S): UpgradeCode = {60D891E4-6DDD-4931-87B7-52F052473011}
06-02-2005,08:18:35 : Property(S): ProductName = VERITAS Backup Exec Remote Agent for Windows Servers
06-02-2005,08:18:35 : Property(S): DialogCaption = InstallShield for Windows Installer
06-02-2005,08:18:35 : Property(S): ProductVersion = 10.0.5484
06-02-2005,08:18:35 : Property(S): ProductID = None
06-02-2005,08:18:35 : Property(S): INSTALLDIR = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): TARGETDIR = D:\
06-02-2005,08:18:35 : Property(S): AppDataFolder = C:\Documents and Settings\Administrator\Application Data\
06-02-2005,08:18:35 : Property(S): CommonFilesFolder = C:\Program Files\Common Files\
06-02-2005,08:18:35 : Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
06-02-2005,08:18:35 : Property(S): FontsFolder = C:\WINDOWS\Fonts\
06-02-2005,08:18:35 : Property(S): FavoritesFolder = C:\Documents and Settings\Administrator\Favorites\
06-02-2005,08:18:35 : Property(S): NetHoodFolder = C:\Documents and Settings\Administrator\NetHood\
06-02-2005,08:18:35 : Property(S): PersonalFolder = C:\Documents and Settings\Administrator\My Documents\
06-02-2005,08:18:35 : Property(S): PrintHoodFolder = C:\Documents and Settings\Administrator\PrintHood\
06-02-2005,08:18:35 : Property(S): ProgramFilesFolder = C:\Program Files\
06-02-2005,08:18:35 : Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
06-02-2005,08:18:35 : Property(S): RecentFolder = C:\Documents and Settings\Administrator\Recent\
06-02-2005,08:18:35 : Property(S): SendToFolder = C:\Documents and Settings\Administrator\SendTo\
06-02-2005,08:18:35 : Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
06-02-2005,08:18:35 : Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
06-02-2005,08:18:35 : Property(S): System16Folder = C:\WINDOWS\system\
06-02-2005,08:18:35 : Property(S): SystemFolder = C:\WINDOWS\system32\
06-02-2005,08:18:35 : Property(S): TempFolder = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
06-02-2005,08:18:35 : Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
06-02-2005,08:18:35 : Property(S): WindowsFolder = C:\WINDOWS\
06-02-2005,08:18:35 : Property(S): SourceDir = C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT32\
06-02-2005,08:18:35 : Property(S): AdminToolsFolder = C:\Documents and Settings\Administrator\Start Menu\Programs\Administrative Tools\
06-02-2005,08:18:35 : Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
06-02-2005,08:18:35 : Property(S): LocalAppDataFolder = C:\Documents and Settings\Administrator\Local Settings\Application Data\
06-02-2005,08:18:35 : Property(S): MyPicturesFolder = C:\Documents and Settings\Administrator\My Documents\My Pictures\
06-02-2005,08:18:35 : Property(S): WindowsVolume = C:\
06-02-2005,08:18:35 : Property(S): DIR25 = C:\Program Files\VERITAS\
06-02-2005,08:18:35 : Property(S): DIR26 = C:\Program Files\VERITAS\Backup Exec\
06-02-2005,08:18:35 : Property(S): VersionNT = 502
06-02-2005,08:18:35 : Property(S): DIR26.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\Backup Exec\
06-02-2005,08:18:35 : Property(S): INSTALLDIR.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): DIR28.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): DIR29.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\Backup Exec\RANT\logs\
06-02-2005,08:18:35 : Property(S): DIR25.464186A9_1AEE_4341_A4A4_4FFF20793441 = C:\Program Files\VERITAS\
06-02-2005,08:18:35 : Property(S): INSTALLLEVEL.464186A9_1AEE_4341_A4A4_4FFF20793441 = 100
06-02-2005,08:18:35 : Property(S): ApplicationUsers.464186A9_1AEE_4341_A4A4_4FFF20793441 = AllUsers
06-02-2005,08:18:35 : Property(S): INSTALLDIR.F298AD5F_2DA0_4620_B6C7_487C4AD977BF = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): SystemFolder.246EB7AD_459A_4FA8_83D1_41A46D7634B7 = C:\WINDOWS\system32\
06-02-2005,08:18:35 : Property(S): WinSXS.2E8D8EBB_CC16_45E1_BBCA_CB1ED881EDB7 = D:\SXS\
06-02-2005,08:18:35 : Property(S): INSTALLDIR.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): DIR27.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): DIR28.21AB5BC4_1210_4951_91EB_659439630B03 = C:\WINDOWS\system32\drivers\
06-02-2005,08:18:35 : Property(S): DIR29.21AB5BC4_1210_4951_91EB_659439630B03 = C:\WINDOWS\system32\drivers\
06-02-2005,08:18:35 : Property(S): DIR30.21AB5BC4_1210_4951_91EB_659439630B03 = C:\WINDOWS\system32\drivers\
06-02-2005,08:18:35 : Property(S): DIR31.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : Property(S): SystemDriverFolder.21AB5BC4_1210_4951_91EB_659439630B03 = C:\Program Files\VERITAS\Backup Exec\RANT\SystemDriverFolder\
06-02-2005,08:18:35 : Property(S): DefaultUIFont = Tahoma8
06-02-2005,08:18:35 : Property(S): AgreeToLicense = No
06-02-2005,08:18:35 : Property(S): ProgressType0 = install
06-02-2005,08:18:35 : Property(S): _IsSetupTypeMin = Typical
06-02-2005,08:18:35 : Property(S): _IsMaintenance = Change
06-02-2005,08:18:35 : Property(S): ARPHELPLINK = http://support.veritas.com
06-02-2005,08:18:35 : Property(S): ARPHELPTELEPHONE = 1.800.634.4747
06-02-2005,08:18:35 : Property(S): DiskSerial = 1234-5678
06-02-2005,08:18:35 : Property(S): Display_IsBitmapDlg = 1
06-02-2005,08:18:35 : Property(S): ErrorDialog = SetupError
06-02-2005,08:18:35 : Property(S): InstallChoice = AR
06-02-2005,08:18:35 : Property(S): INSTALLLEVEL = 200
06-02-2005,08:18:35 : Property(S): Manufacturer = VERITAS Software
06-02-2005,08:18:35 : Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
06-02-2005,08:18:35 : Property(S): RebootYesNo = Yes
06-02-2005,08:18:35 : Property(S): ReinstallFileVersion = o
06-02-2005,08:18:35 : Property(S): ReinstallRepair = r
06-02-2005,08:18:35 : Property(S): SetupType = Typical
06-02-2005,08:18:35 : Property(S): ApplicationUsers = AllUsers
06-02-2005,08:18:35 : Property(S): ProgressType1 = Installing
06-02-2005,08:18:35 : Property(S): ProgressType2 = installed
06-02-2005,08:18:35 : Property(S): ProgressType3 = installs
06-02-2005,08:18:35 : Property(S): ReinstallModeText = omus
06-02-2005,08:18:35 : Property(S): ARPCOMMENTS = VERITAS Backup Exec Remote Agent for Windows Servers 32-bit
06-02-2005,08:18:35 : Property(S): ARPNOREPAIR = 0
06-02-2005,08:18:35 : Property(S): ARPURLINFOABOUT = http://www.veritas.com
06-02-2005,08:18:35 : Property(S): ARPURLUPDATEINFO = http://www.veritas.com
06-02-2005,08:18:35 : Property(S): DisplayNameTypical = Typical
06-02-2005,08:18:35 : Property(S): DisplayNameMinimal = Minimal
06-02-2005,08:18:35 : Property(S): ProductLanguage = 1033
06-02-2005,08:18:35 : Property(S): DisplayNameCustom = Custom
06-02-2005,08:18:35 : Property(S): ProductCode = {32C55A01-5685-4759-8ADC-7AC5E2C1CFAC}
06-02-2005,08:18:35 : Property(S): STARTSVC = 5
06-02-2005,08:18:35 : Property(S): ALLUSERS = 1
06-02-2005,08:18:35 : Property(S): SecureCustomProperties = PIDTOUPGRADE
06-02-2005,08:18:35 : Property(S): USERNAME = P. Sinnerup & Co Aps
06-02-2005,08:18:35 : Property(S): COMPANYNAME = P. Sinnerup & Co Aps
06-02-2005,08:18:35 : Property(S): PackageCode = {1A793890-EB0A-449A-834B-1C490405F10A}
06-02-2005,08:18:35 : Property(S): RecacheTransforms = C:\PROGRA~1\VERITAS\BACKUP~1\NT\Agents\RANT32\1033.MST
06-02-2005,08:18:35 : Property(S): TRANSFORMS = |C:\PROGRA~1\VERITAS\BACKUP~1\NT\Agents\RANT32\1033.MST
06-02-2005,08:18:35 : Property(S): CURRENTDIRECTORY = C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT32
06-02-2005,08:18:35 : Property(S): TRANSFORMSSECURE = 1
06-02-2005,08:18:35 : Property(S): TRANSFORMSATSOURCE = 1
06-02-2005,08:18:35 : Property(S): ProductState = -1
06-02-2005,08:18:35 : Property(S): PackagecodeChanging = 1
06-02-2005,08:18:35 : Property(S): REBOOT = ReallySuppress
06-02-2005,08:18:35 : Property(S): EXE_ENVOKED = 1
06-02-2005,08:18:35 : Property(S): ADDLOCAL = ALL
06-02-2005,08:18:35 : Property(S): CLIENTUILEVEL = 3
06-02-2005,08:18:35 : Property(S): CLIENTPROCESSID = 1680
06-02-2005,08:18:35 : Property(S): VersionDatabase = 110
06-02-2005,08:18:35 : Property(S): VersionMsi = 3.01
06-02-2005,08:18:35 : Property(S): WindowsBuild = 3790
06-02-2005,08:18:35 : Property(S): ServicePackLevel = 1
06-02-2005,08:18:35 : Property(S): ServicePackLevelMinor = 0
06-02-2005,08:18:35 : Property(S): MsiNTProductType = 2
06-02-2005,08:18:35 : Property(S): TerminalServer = 1
06-02-2005,08:18:35 : Property(S): GPTSupport = 1
06-02-2005,08:18:35 : Property(S): OLEAdvtSupport = 1
06-02-2005,08:18:35 : Property(S): ShellAdvtSupport = 1
06-02-2005,08:18:35 : Property(S): Intel = 15
06-02-2005,08:18:35 : Property(S): PhysicalMemory = 1536
06-02-2005,08:18:35 : Property(S): VirtualMemory = 2646
06-02-2005,08:18:35 : Property(S): AdminUser = 1
06-02-2005,08:18:35 : Property(S): LogonUser = Administrator
06-02-2005,08:18:35 : Property(S): UserSID = S-1-5-21-962663159-1171421873-3503875870-500
06-02-2005,08:18:35 : Property(S): UserLanguageID = 1030
06-02-2005,08:18:35 : Property(S): ComputerName = DK-FILE01
06-02-2005,08:18:35 : Property(S): SystemLanguageID = 1030
06-02-2005,08:18:35 : Property(S): ScreenX = 1024
06-02-2005,08:18:35 : Property(S): ScreenY = 768
06-02-2005,08:18:35 : Property(S): CaptionHeight = 19
06-02-2005,08:18:35 : Property(S): BorderTop = 1
06-02-2005,08:18:35 : Property(S): BorderSide = 1
06-02-2005,08:18:35 : Property(S): TextHeight = 16
06-02-2005,08:18:35 : Property(S): ColorBits = 32
06-02-2005,08:18:35 : Property(S): TTCSupport = 1
06-02-2005,08:18:35 : Property(S): Time = 08:18:35
06-02-2005,08:18:35 : Property(S): Date = 02-06-2005
06-02-2005,08:18:35 : Property(S): MsiNetAssemblySupport = 1.1.4322.2300
06-02-2005,08:18:35 : Property(S): MsiWin32AssemblySupport = 5.2.3790.1830
06-02-2005,08:18:35 : Property(S): RedirectedDllSupport = 2
06-02-2005,08:18:35 : Property(S): Privileged = 1
06-02-2005,08:18:35 : Property(S): DATABASE = C:\WINDOWS\Installer\b21e3b0d.msi
06-02-2005,08:18:35 : Property(S): OriginalDatabase = C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT32\VERITAS Backup Exec Remote Agent for Windows Servers.msi
06-02-2005,08:18:35 : Property(S): UILevel = 2
06-02-2005,08:18:35 : Property(S): Preselected = 1
06-02-2005,08:18:35 : Property(S): ACTION = INSTALL
06-02-2005,08:18:35 : Property(S): ROOTDRIVE = D:\
06-02-2005,08:18:35 : Property(S): CostingComplete = 1
06-02-2005,08:18:35 : Property(S): SOURCEDIR = C:\Program Files\VERITAS\Backup Exec\NT\Agents\RANT32\
06-02-2005,08:18:35 : Property(S): SourcedirProduct = {32C55A01-5685-4759-8ADC-7AC5E2C1CFAC}
06-02-2005,08:18:35 : Property(S): OutOfDiskSpace = 0
06-02-2005,08:18:35 : Property(S): OutOfNoRbDiskSpace = 0
06-02-2005,08:18:35 : Property(S): PrimaryVolumeSpaceAvailable = 0
06-02-2005,08:18:35 : Property(S): PrimaryVolumeSpaceRequired = 0
06-02-2005,08:18:35 : Property(S): PrimaryVolumeSpaceRemaining = 0
06-02-2005,08:18:35 : Property(S): ARPINSTALLLOCATION = C:\Program Files\VERITAS\Backup Exec\RANT\
06-02-2005,08:18:35 : === Logging stopped: 02-06-2005 08:18:35 ===
06-02-2005,08:18:35 :
06-02-2005,08:18:35 : The user canceled installation on server 'DK-FILE01'
06-02-2005,08:18:35 : ERROR: Installation failed with error 1603.
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Ole_Aggerholm
Level 3

‎06-02-2005 01:04 AM

Found http://seer.support.veritas.com/docs/272082.htm

solved my uninst/inst problem.

And my AOFO problem is also solved with this guide:
http://seer.support.veritas.com/docs/253620.htm
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Amruta_Bhide
Level 6

‎06-02-2005 08:29 AM

Hello,
have you tried uninstalling the AOFO and reinstalling it.
IF not please try doing that...
The following document will be able to help you for that:

How to install and uninstall the Advanced Open File Option to remote Windows servers from the command prompt
http://seer.support.veritas.com/docs/253620.htm

First uninstall AOFO so that if there anyfiles hanging somewhere they will be uninstalled. and then try fresh installing AOFO again.
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