After upgrade to BackupExec 9.1 sp4a unix agents fail with 0xa000fe29

[bruce_duncan]

i have tried creating a new login account in BE, and then hitting the replace button on the existing account and telling it to use the newly created one. i have also tried restarting the agents on the unix machines. neither helps.

i see someone else reportnig this issue with win9x as well. and there is already a technote on netware. this seems like a systematic problem with sp4.

please advise asap.

[bruce_duncan]

bump

[Shilpa_pawar_2]

Hi,

Please refer these technotes:
http://support.veritas.com/docs/274012
http://seer.support.veritas.com/docs/206443.htm

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

[bruce_duncan]

neither of these help.

The system was working perfectly fine until i moved from sp2 to sp4a. Even in sp4a i can browse the remote agents in selection lists and see all their files. But backups fail with the error specified above.

How can i get my install back to sp2? If i uninstall BackupExec and reinstall it, will my list of jobs, inventories, etc be retained?

[Ashutosh_Tamhan]

Hello Bruce,

to retain all your backup exec job configuration info with all the jobs etc. check this technote out:
http://seer.support.veritas.com/docs/260054.htm

Hope it helps.



Regards,
Ashutosh

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[bruce_duncan]

I will try reinstalling on the same machine using this note.

[Shilpa_pawar_2]

Hi,

Please update us on the issue!

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.