The Media Server was unable to connect to Remote Machine\ How?

[Paul_Ramirez]

What may be going on here, why does such an error occur?


Server - THQ01
The Media Server was unable to connect to Remote Machine THQ01.
The Media Server will fall back on the local agent to try and complete the operation.
WARNING: Media servers cannot completely protect remote
Windows-based servers or workstations unless the Backup
Exec Remote Agent is installed
and running on each remote Windows-based server or
workstation to be protected. Data loss can occur if the
Remote Agent is not running
while backing up remote Windows-based computers.

Please refer to the documentation or online help for more information.
Access is denied to Remote Agent. Check the login account for the specified device.
The Media Server was unable to connect to Remote Machine THQ01.
The Media Server will fall back on the local agent to try and complete the operation.
WARNING: Media servers cannot completely protect remote
Windows-based servers or workstations unless the Backup
Exec Remote Agent is installed
and running on each remote Windows-based server or
workstation to be protected. Data loss can occur if the
Remote Agent is not running
while backing up remote Windows-based computers.

Please refer to the documentation or online help for more information.
Access is denied to Remote Agent. Check the login account for the specified device.

[Gauri_Ketkar]

Hi

Refer the technote given below :

"The resource could not be backed up because an error..." (a000846b HEX or e000846b HEX) or "Media servers cannot completely protect remote Windows-based..." (a000847d HEX or e000847d HEX) when backing up a remote computer
http://support.veritas.com/docs/240971

Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm



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[Paul_Ramirez]

Nope, Thats not it!~ Please try again... I would prefer some real technical assistance rather then links to what I have found already...

The Error:
The Media Server was unable to connect to Remote Machine THQ01.
The Media Server will fall back on the local agent to try and complete the operation.
Access is denied to Remote Agent. Check the login account for the specified device.

Now what is the real analysis, please not a link...

[Amruta_Bhide]

Hello,
We apologise for the late reply. Could you Update us on the latest Status of the Problem?

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Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.


Thanks.

[Paul_Ramirez]

did you even read my last reply!