cancel
Showing results for 
Search instead for 
Did you mean: 

Alert Notification Categories Being Deselected

Delano_Collins
Not applicable
We noticed that sometime between 1:38am Sunday morning and 11:09pm that alert categories for 3 of our clients have been deselected preventing us from being notified of backups.

Since then I have reapplying the alert notification categories and again, overnight, the selections were deselected.

We normally select all error alerts, insert media and successful backup alerts to send an email message, but as of this week, we are seeing these categories mysteriously being deselected.

We are still looking into the possible causes of this problem affecting multiple clients but we currently suspect a Microsoft critical update may be the culprit.

Is anyone else having these issues? Anyone know of a solution?
1 REPLY 1

shweta_rege
Level 6
Hello,



Kindly refer the following Document;


Notification settings are cleared after a daylight savings time change in Backup Exec 9.1


http://support.veritas.com/docs/268776



Thank You,


Shweta