BE 10d IDR Preparation Wizard(error opening 52SSETUP2.EN_ and txtsetup.sif)

[Derrick_Choo]

Hi all,

I have a problem with making an IDR bootable CD for WIN2003 R2 with SP2 Servers.

When I go trough the IDR prep. wizard everything goes fine. At the moment I Click on the button "Next" by "Create and add files to CD image" I get two errors.

1st error: "Error opening "\\servername\c$Program files\VERITAS\Backup Exec\NT\IDR\disk1\52SSETUP2.EN_" The system cannot find the file specified.

2nd error: "Error opening "txtsetup.sif" The system cannot find the path specified.

Is there someone who can help me with this problem?

Thanks,

Derrick

[Jasper_Stoodley]

Derrick,

Any luck with this? I'm experiencing the same issue. I recently upgraded my system to 2003 R2 from 'R1' using a Microsoft VLK CD set with SP2 integrated.

Is Windows 2003 R2 actually supported in BE 10.1? The links I found on the Symantec website for 10d system requirements are now dead.

OS Version: Windows 2003 R2 Std Edition

BE Version: 10d (10.1 rev 5629 w/ SP3)

[Brad_Willadsen]

Derek,

If you install the latest device drivers for 10d, this should work properly then.  You will have to recreate your DR file and IDR CD after installing this, and then run your restore again.

Here is the link to the latest drivers:

http://seer.entsupport.symantec.com/docs/285593.htm

[Jasper_Stoodley]

Brad,

I tried your suggested solution as it looked promising, but it did not work for me. I took a look at the associated CAB file and it didn't appear to contain the file ( 52SSETUP2.EN_) that Backup Exec seems to require.

Any other ideas?

[James_McKey]

Did you delete the .DR file & let it get recreated with a new full backup first & then recreate the IDR media?

[Jasper_Stoodley]

Yes, I did do that but it doesn't seem to help.

[cdorch]

Hi,
I'm having the exact same problem as you were. Did you ever find a resolution to those errors?
Thanks, Carl

[James_McKey]

In the 10.0 timeframe when we were still using SIF files we would usually need to release an IDR patch anytime a new integrated CD was released and the end-user would need to re-create the IDR disk (which is documented in such hotfixes articles). However, 10.0 is fairly old (2004-2005) and I don't believe we were in active patch state for it once the SP2 integrated CD was released. So you would need to be on a newer version like 11.0.7170 (released early 2007... SP2 was released in March of 2007), 12.0 or 12.5  to get IDR support for that SP integrated CD. Sorry I did not put those two pieces (SP2 integrated CD & 10.0) together earlier.