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BE2010: can not see the resources for creating selection list

vj61
Level 2

Hello all,
I updated Backup Exec from Version 11D to 2010.
Since this time,  when I want to create a new selection list I am not able to select the recource drives (C:,D...) .
I only see the network shares! But I also need to backup folders which are  not shared!
What is wrong in my system?

1 ACCEPTED SOLUTION

Accepted Solutions

vj61
Level 2
Hello CraigV,

It is solved! I had already pushed the RAWS.
During waiting for an answer I checked again the Options. I activated following: Options -> Network and Security -> Enable remote agent TCP dynamic port range and leave the ports with default settings (1025 and 65535). Then restart the BE Services and wait 4 minutes.
After that I can see the resources.
Thanks for your fast reply!

View solution in original post

3 REPLIES 3

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi vj61,

Chances are you didn't push your RAWS agent out again after you upgraded...?
If that is the case, push our RAWS from your local server and you should be able to see your resources again.
BE 2010 would only see 1 version back (so BE 12.5).

Laters!

vj61
Level 2
Hello CraigV,

It is solved! I had already pushed the RAWS.
During waiting for an answer I checked again the Options. I activated following: Options -> Network and Security -> Enable remote agent TCP dynamic port range and leave the ports with default settings (1025 and 65535). Then restart the BE Services and wait 4 minutes.
After that I can see the resources.
Thanks for your fast reply!

CraigV
Moderator
Moderator
Partner    VIP    Accredited
OK great...well done!