BE2012 - at the proxy server not visible resources for backup

[yatim]

hi,

at the proxy server not visible resources for backup, why? BE2012 russian edition.

agent on the proxy server is installed and the service is running

[CraigV]

Hi,

Do you have a firewall on that server? If so, can you open port 10000 which is the port that the Remote Agent uses to communicate with the media server.

Thanks!

[yatim · Accepted solution]

solution:

use 11000 port for BE agent on the proxy server.