Hello,
From the provided information, it appears that you are experiencing problems in configuring SMTP notifications to users of a different domain. Please refer to the following documents to resolve the issue.
http://seer.support.veritas.com/docs/253178.htm
http://support.veritas.com/docs/263766
http://support.veritas.com/docs/261438
If our understanding regarding your issue is incorrect please elaborate.
NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.