I have a 5.1sp8 server running 9.2BE and an exabyte tape deck. We are trying to backup a 65SP6 with additional post-SP6 patches on it remotely. The 5.1 can fully back itself up, but every time it goes to do the 65, the 65 abends with the below abend. The 5.1 then takes a LONG time to cancel the hung job. All systems have the latest NW patches installed, and the 65 even has the latest BE92 installed. It did not make any difference, and the culprit trigger appears to be NDMPD. I have followed all the advice in the Netware forums, so now its time to unleash the BE forums! Any advice would be greatly appreciated, as this has one of our key servers totally undefended in case of a failure.
MJK
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Novell Open Enterprise Server, NetWare 6.5
PVER: 6.50.06
Server FS1_WHS halted Saturday, April 28, 2007 10:56:09.479 pm
Abend 1 on P00: Server-5.70.06: Page Fault Processor Exception (Error code 00000000)
Registers:
CS = 0060 DS = 007B ES = 007B FS = 007B GS = 007B SS = 0068
EAX = 00000001 EBX = 00000000 ECX = 00000000 EDX = ADDE317C
ESI = AE0255B8 EDI = 00000001 EBP = ADDE31BC ESP = ADDE294C
EIP = AC2BCCE2 FLAGS = 00010246
AC2BCCE2 8B4004 MOV EAX, [EAX+04]=?
EIP in NDMPD.NLM at code start +0000FCE2h
Access Location: 0x00000005
The violation occurred while processing the following instruction:
AC2BCCE2 8B4004 MOV EAX, [EAX+04]
AC2BCCE5 8902 MOV [EDX], EAX
AC2BCCE7 85C0 TEST EAX, EAX
AC2BCCE9 7403 JZ AC2BCCEE
AC2BCCEB 31C0 XOR EAX, EAX
AC2BCCED C3 RET
AC2BCCEE B81BFEFFFF MOV EAX, FFFFFE1B
AC2BCCF3 C3 RET
AC2BCCF4 8B542404 MOV EDX, [ESP+04]
AC2BCCF8 8B02 MOV EAX, [EDX]
Running process: VxNDMP_7bdee480 Process
Thread Owned by NLM: NDMPD.NLM
Stack pointer: ADDE3244
OS Stack limit: ADDD3460
Scheduling priority: 67371008
Wait state: 3030070 Yielded CPU
Stack: AC2C8DD7 ?
--ADDE317C ?
--5F315346 ?
-00534857 (SERVER.NLM|LargeSlabCacheLogEqPhys+3A2F)
--76726553 ?
--53207265 ?
--69636570 ?
--20636966 ?
--6F666E49 ?
--0000003A (LOADER.NLM|KernelAddressSpace+3A)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8DF9F7E4 (NLSLSP.NLM|NLSGetInternalVersionInfo+7F6B)
--31000002 ?
--8D4C3130 (MSM.NLM|CACSFindMessages+6A70)
--8DF9F830 (NLSLSP.NLM|NLSGetInternalVersionInfo+7FB7)
--0000000E (LOADER.NLM|KernelAddressSpace+E)
-0043B9FC (SERVER.NLM|xAllocSizeTable+300)
--87077DA8 ?
--8DF9F7E4 (NLSLSP.NLM|NLSGetInternalVersionInfo+7F6B)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--87077DA8 ?
--ADDE2A02 ?
--ADDE2A00 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8D4CE3AC (ETHERTSM.NLM|CEtherTSMGetConfigInfo+7EFF)
--87077D5C ?
--8D2FB730 (MSM.NLM|NESL_MLID_ReRegister_Hardware_Options_Change+1DD4)
--10E3C188 ?
8D4B769C (MSM.NLM|CMSMValidateAuxDataBuffer+DC)
--8D4CE3AC (ETHERTSM.NLM|CEtherTSMGetConfigInfo+7EFF)
--8DF9F908 (NLSLSP.NLM|NLSGetInternalVersionInfo+808F)
8D76551E ?
--8D4CAF70 (ETHERTSM.NLM|CEtherTSMGetConfigInfo+4AC3)
--8DF9F908 (NLSLSP.NLM|NLSGetInternalVersionInfo+808F)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8D4C9C84 (ETHERTSM.NLM|CEtherTSMGetConfigInfo+37D7)
--8D4CA5FC (ETHERTSM.NLM|CEtherTSMGetConfigInfo+414F)
--8D4C83DC (ETHERTSM.NLM|CEtherTSMGetConfigInfo+1F2F)
--8D4C9C84 (ETHERTSM.NLM|CEtherTSMGetConfigInfo+37D7)
--8DF9F908 (NLSLSP.NLM|NLSGetInternalVersionInfo+808F)
8D765365 ?
--8D4CA5FC (ETHERTSM.NLM|CEtherTSMGetConfigInfo+414F)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8D4CCC79 (ETHERTSM.NLM|CEtherTSMGetConfigInfo+67CC)
--ADDE2A8A ?
--8DFBD3C6 ?
--00000036 (LOADER.NLM|KernelAddressSpace+36)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
8D765794 ?
--8D4C83DC (ETHERTSM.NLM|CEtherTSMGetConfigInfo+1F2F)
-0043B93C (SERVER.NLM|xAllocSizeTable+240)
--87371EA8 ?
--8E526070 ?
--FBC83000 (LOADER.NLM|PerCpuDataArray+3000)
00227B2D (SERVER.NLM|kScheduleWorkToDoDirected+CD)
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--8E5BE128 ?
--00000001 (LOADER.NLM|KernelAddressSpace+1)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--8D1218A0 ?
--78F0A68C ?
--78DBA9C0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--78DBA9C0 ?
00208E32 (SERVER.NLM|kMutexUnlock+10A)
--7C2C41E0 ?
--78DBA9C0 ?
--78F0A68C ?
--78F0A08C ?
--94A7C9C0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--94A7C9C0 ?
00208E32 (SERVER.NLM|kMutexUnlock+10A)
--7C2C41E0 ?
--94A7C9C0 ?
--78F0A08C ?
--78F0A0C4 ?
--78FD85E0 ?
--000000D8 (LOADER.NLM|KernelAddressSpace+D8)
--78FD8540 ?
00208834 (SERVER.NLM|kMutexAlloc+D0)
0020884E (SERVER.NLM|kMutexAlloc+EA)
-004EAD04 (SERVER.NLM|MutexWatchdogWTD+18)
--78F0A08C ?
--78F0A08C ?
--9234D6E8 ?
--78F0A0C4 ?
--78F0A0C4 ?
922C2928 (SMDR.NLM|SMipc_UnderflowString+6ABF)
-922FFEE0 (SMDR.NLM|(Data Start)+1EE0)
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--ADDE3140 ?
--9234D6E8 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
922BD1B1 (SMDR.NLM|SMipc_UnderflowString+1348)
--9234D6E8 ?
--9234D6A0 ?
--00000000 (LOADER.NLM|KernelAddressSpace+0)
--ADDE3140 ?
--5F315346 ?
Additional Information:
The CPU encountered a problem executing code in NDMPD.NLM. The problem may be in that module or in data passed to that module by a process owned by NDMPD.NLM.
Loaded Modules:
NDMPD.NLM Backup Exec NDMP Server Module
Version 9.20 November 29, 2006
Code Address: AC2AD000h Length: 0005E633h
Data Address: AC108000h Length: 000192F0h
AD_ASPI.NLM Backup Exec ASPI Device Driver for NetWare
Version 7.50 September 25, 2006
Code Address: AC0E7000h Length: 000141B8h
Data Address: AC0FD000h Length: 0000910Fh
NRLTLI.NLM Backup Exec - Remote Workstation Backup Software
Version 9.20 November 29, 2006
Code Address: 9F8BF000h Length: 0000240Fh
Data Address: 7BD60000h Length: 00000BE0h
TSANDS.NLM TSA for Novell eDirectory 7.x, 8.x
Version 10551.71 July 19, 2005
Code Address: AC089000h Length: 000125DCh
Data Address: 99F4A000h Length: 00001410h
BKUPEXEC.NLM Backup Exec SureStart
Version 9.20 November 29, 2006
Code Address: ABF4F000h Length: 0001D57Ch
Data Address: AC054000h Length: 00013040h
AWT.NLM Java 1.4.2 AWT Graphics Library
Version 1.42 September 14, 2006
Code Address: B204D000h Length: 001994E0h
Data Address: B1414000h Length: 00061FC0h
XLIB.NLM Java - XFree86 4.X X11R6 Library (LIBC) Build 060914
Version 11.06.01 September 14, 2006
Code Address: B1B51000h Length: 0007F9B0h
Data Address: ABBDB000h Length: 00047DC4h
MLIB.NLM Java 1.4.2 Imaging and Media Library for NetWare
Version 1.42 September 14, 2006
Code Address: AC207000h Length: 00062760h