BEUtility.exe crashes when trying to move the Backup Exec database

[GoranJ]

I need to move the Backup Exec database (BEDB) from a database server to a media server (to a named instance of Microsoft SQL Server Express Edition).

Backup Exec Media Server:
Windows Server 2003 R2 Standard Edition, Service Pack 2
Symantec Backup Exec 11d for Windows Servers
Microsoft SQL Server Express Edition, version 9.00.1399.06

Database Server:
Windows Server 2003 R2 Standard x64 Edition, Service Pack 2
Microsoft SQL Server Standard Edition (64-bit)

The only documented method is to use BEUtility.exe. After starting the utility (New Backup Exec Database Location Task) it stops all Backup Exec services on the media server, stops the SQL Server Service on the database server(!) and then crashes.

The only trace of the utility is an event in the Application log:

Index              : 4263
EntryType          : Error
EventID            : 1000
Message            : Faulting application BEUtility.exe, version 11.0.7170.0, faulting module bemsdk.dll, version 11.0.
                     7170.32, fault address 0x00121e45.
Category           : (100)
CategoryNumber     : 100
ReplacementStrings : {BEUtility.exe, 11.0.7170.0, bemsdk.dll, 11.0.7170.32...}
Source             : Application Error
TimeGenerated      : 2008-02-11 16:05:41
TimeWritten        : 2008-02-11 16:05:41
UserName           :

Followed by an DrWatson event:

Index              : 4264
EntryType          : Information
EventID            : 4097
Message            : The application, C:\Program Files\Symantec\Backup Exec\BEUtility.exe, generated an application err
                     or
                     The error occurred on 02/11/2008 @ 16:05:41.440
                     The exception generated was c00000fd at address 08C21E45 (bemsdk!CBemSPN::ToSPNViewRecord)
Category           : (0)
CategoryNumber     : 0
ReplacementStrings : {C:\Program Files\Symantec\Backup Exec\BEUtility.exe, 02, 11, 2008...}
Source             : DrWatson
TimeGenerated      : 2008-02-11 16:05:41
TimeWritten        : 2008-02-11 16:05:41
UserName           :

Since the database move is very urgent I’m perfectly happy with a workaround to this problem.

[Visa_Bureau]

Any luck with this in the interim?

I am using 11d, but having similar issue moving Backup Exec database from old SQL server (2000 SP4) to new SQL server (2005 SP2).

I can change my location of my Backup Exec database using BEUtility.exe without issue between two SQL2000 SP4 databases, but frustratingly I cannot do this from SQL 2000 SP4 to SQL2005 SP2.

[GoranJ]

No luck whatsoever...

I opened a case with Dell (who sold me BackupExec) who in turn opened a case with Symantec Support. None of them came up with an acceptable solution so I assumed that BEUtility.exe does not support this kind of maneuver. I'll postpone the move until the next major release when I'll start over with a clean install.

Please let me know if you come across some knowledge on this.