BExec 9.1 - backup gives "Unable to initialize Remote Agent"

[SImon_Gray_2]

I have just put a new server on the network and pushed a Remote Agent installation to it - without problems. This is the second server being backed up via a remote agent - both are running Windows Server 2003.
The main Backup Exec is 9.1
A backup of the new server completes with exceptions - saying "Unable to Initialize the Remote Agent" - I am using AOFO

any ideas?

Simon

[Ken_Putnam]

Can you ping both ways by both IP address and Machine Name?

Both machines on the same subnet?

[SImon_Gray_2]

Oh yes, both are servers in the same domain and on the same subnet.

S

[Ken_Putnam]

Hmm

if you can ping both ways by both IP and name, and the BEREMOTE service is started on the remote machine, I'm not sure where else to look


I guess you could remove and re-install the agent, but that is grasping at straws

[Roland_Lockhart]

did you solve this?

make sure you can telnet the server on tcp port 10000, thats the BE agent listener port

[Niemeyer_Barbos]

Hello all,

I have same situation here, did you solve this? If so would you please post the solution?

Best regards,

Niemeyer Barbosa