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Veritas.com
Support

Backup Exec 10.0 on Windows XP Pro with Seagate STT20000A Travan drive

Eric_Due
Not applicable

‎08-04-2005 10:05 AM

I am using a fresh copy of Backup Exec 10.0 on a PIII Windows XP Pro, all service packs with a Seagate STT20000A Travan drive. With the Veritas drivers version 5.1.1.1 the drive is not useable. The software sees the drive, but cannot perform any functions on the drive. No error messages, just pauses when the job starts.

What does work: I can rollback the drivers to the Microsoft version, reboot, run Windows Backup, and the device works just fine. Backs up, restores, functions properly.

Looking for some help here URGENTLY!
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1 REPLY 1

Renuka_-
Level 6
Employee

‎08-05-2005 02:50 AM

Hello,
The drivers from Veritas can be used only if the tape is listed in the hardware compatibility list. Else it is advised to use the OEM drivers.
http://support.veritas.com/docs/274348
http://support.veritas.com/docs/274347


Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answeredand would be moved toanswered questions pool.
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