05-03-2013 12:38 PM
Hello forum members,
I am a novice in Backup Exec as I inherited our system from someone who retired. I am running Backup Exec 12.5 on a Windows Server 2003 using a Quantum Superloader3 model L700.
I had a single 8 tape magazine but with some end of year money was able to acquire a second magazine which should get me from 8 tapes to 16 tapes. However I am not able to see the new magazine in Backup Exec. I only see the old magazine and the 8 tapes assigned to it. How do I get the program to see the new magazine?
From the Quantum device I am able to see all 16 tapes. I am running in Random Mode. The device recognizes both the left and right magazines. The BC Reader is set to Yes. The firmware is V61.0.
Does anyone have any suggestions how to add a second magazine to an existing Backup Exec system?
Thank you.
Larry
Solved! Go to Solution.
05-03-2013 06:33 PM
Have you run an inventory on the tape library?
If you have, re-install your tape library as follows:-
05-06-2013 01:04 PM
Make sure that both magazines are enabled via the tape library web interface, then power cycle the library.
Then restart BE services and check your adamm.log file. You want to see an entry like this:
Number Of Slots 16
If it only says 8 slots, then the library probably isn't configured right.
05-03-2013 06:33 PM
Have you run an inventory on the tape library?
If you have, re-install your tape library as follows:-
05-06-2013 06:09 AM
Thank you for the suggestions PKH. I will try these today.
Larry
05-06-2013 01:04 PM
Make sure that both magazines are enabled via the tape library web interface, then power cycle the library.
Then restart BE services and check your adamm.log file. You want to see an entry like this:
Number Of Slots 16
If it only says 8 slots, then the library probably isn't configured right.
05-16-2013 11:32 AM
Thank you PKH and Larry Fine for your fine suggestions. I am now able to see my second magazine. I am not sure which solution did the trick because my experience didn't quite match your suggestions. In the end I did run an inventory and rebooted the server a couple of times and was pleasantly surprised, no I was ecstaticly surprised when the library reported all 16 slots.
From PKH I got the idea of trying to run an Inventory something I had not done before to my recollection. And from Larry Fine I learned about adamm.log which contains some good information.
Thank you both for your help.
Larry