Backup Exec 12 and SEP11

[SOGBUP]

Hi All,

I have a problem with BUPExec 12 and SEP 11 installed on a Domain controller in an evironment i support.

The programs seem to work fine for a short period of time after a reboot but after a period of time I cant log on to either console of SEP 11 or BUPExec 12..

The backup exec 12 console returns an error "There are 2 or more administrators connected to the server ...." the console is non responsive and their are no event logs execpt an application hang error message.

A similar thing occurs for SEP11, I log in with the credentials and it just stalls...again no event log error messages.

Restarting services doesnt seem to do anything but a full reboot of the server does- it works but only for a limited time.

Any ideas?

[RahulG]

Excluded bkupexec.exe from SEP Tamper protection ,tis should probably help in resolving the issue.

[Sush---]

Also do you have Remote Administration console installed on any other server and is someone connected from those console since its giving this message "  "There are 2 or more administrators connected to the server ...."

Thanks,

-Sush...

[SOGBUP]

Thanks for the replies guys..

no nobody else would have admin console access to the servers..

on fruther inspection i see an error in the event logs]]

"Server Name".
SQL error number: "0011".
SQL error message: "[DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

[RahulG]

Is you SQL service for backup exec instance running? when is this error generated.?

[King_Julien]

Hi,

The following technotes might be usefull for you.
 

Backup Exec for Windows version 12.5 console hangs at connecting to media server when attempting launch Backup Exec with Symantec Endpoint Protection Manager (SEPM) installed on same server
http://www.symantec.com/docs/TECH63833

After installing Symantec Endpoint Protection 11.0 locally, the Backup Exec Media Server stops communicating with remote machines
http://www.symantec.com/docs/TECH63833

Backup Exec Backup and Restore job rates are slower than expected with Symantec Endpoint Protection 12.1 installed
http://www.symantec.com/docs/TECH168940  

Using Tamper Protection in Symantec AntiVirus 10.x and Symantec Client Security 3.x
http://www.symantec.com/docs/TECH101173

Hope they help!