Backup Exec 2010 Installation Stuck at Environment Check

[haruko]

Hello All,

I'm trying to install Backup Exec 2010 on a Windows 2008 Server R2 Standard 64bit.  When running the Environment Check, the process stays at "Total System Memory" half way and hasn't moved since.

I see the instance _SETUP.EXE but there's no CPU usage activity at all.

Any suggestion is welcome.

Thanks!

[Dev_T]

hello,

go to c:\doc and settings\all users\applicatio data\symantec\backup exec and upload the bkupinst.htm file

[haruko]

It's actually located in a different path, but here it is (I've zipped into a zip file).  Please see attached.

[haruko]

Hello - I'm hoping someone could take a look at the log file and let me know if there's anything I could do to complete this installation.

Thanks a bunch!

[IBLT]

Was this ever resolved? If so, please share.

Thanks
Mike

[bitIT]

I also have this problem, with the same configuration (windows 2008 R2 64 bit fresh installed) and I have the same error. Could someone please help ?

[CraigV]

Guys, please open a new forum query...this 1 is effectivey dead. By doing so, if someone has resolved it, and they can help you, they will get the credit by having their post marked as the solution.

Thanks!

[traders999]

I too faced the same problem....but solved after consulting symantec tech support.
Run the setup from the Install\be folder... it solved my problem