Backup Exec 9.1 Engine stops

[Gary_Harlam]

For the last two weeks we have not been able to get a backup - in the morning we get a message that the server lost connection to the backup exec engine. The services icon shows that they are stopped. They will restart normally.

Yesterday, I installed SP4a for BE 9.1. After the install, we rebooted the server.

Today, I found the following error in the event log:
Faulting application bengine.exe, version 9.1.4691.54, faulting module ipvlapi.dll, version 9.1.4691.19, fault address 0x00007524.

Any ideas would be great !

Thanks,

Gary

[Gary_Harlam]

Update: The error in the log is:
The network connectio to the Backup Exec Remote Agent has been lost. Please check for network errors. A timeout occurred while waiting for completion of media server processing.

We are on one SBS Server with no remote agents.

Gary

[Shilpa_pawar_2]

Hi,

Please register ipvlapi.dll files using the command regsvr32 ipvlapi.dll.

Does this error occur on a particular backup job? Are you also backing up the databases in the same job? Try splitting the job.

Repair BE database:
http://seer.support.veritas.com/docs/265180.htm

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.