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Backup Exec Cancels waiting for second tape

Running_Man
Level 2

Since we updated our Backup Exec to 2010R2 used to be we'd start backup on Saturday come in Monday morning and put in the second tape. Now we come in Monday morning and the backup is cancelled by the System.

There must be a setting somewhere saying how long to wait for second tape.

Thanks in advance,

greg

5 REPLIES 5

AmolB
Moderator
Moderator
Employee Accredited Certified

Click on Tools->Alerts->Media Insert alert, if its configured to respond with yes and cacell then the

backup will fail.

RahulG
Level 6
Employee

Yes the alert would be set to respond automatically as suggested by amol .You would get an alert message to insert overwritable media in the drive so you can insert the media and respond ok to the alert or you can configure Backup Exec to automatically respond to alerts. refer the following document http://www.symantec.com/business/support/index?page=content&id=TECH23999

Running_Man
Level 2

Amol,

The setting was set for 2 hours and I changed it to 36 hours. I'm hoping it will work fine now.

Thanks for the tip both of you.

Greg

AmolB
Moderator
Moderator
Employee Accredited Certified

I am sure it will, do post the results here.

pkh
Moderator
Moderator
   VIP    Certified

You can also disable the auto-response.