Backup Exec Errors

[DNANOBEL]

Hello,

I was wondering if anybody knows what the following error's means

- The job failed with the following error: The script associated with this job contained no valid selections.

- Unable to create a snapshot of the virtual machine. The virtual machine may be too busy to quiesce to take the snapshot.

These error's comes back all the time, is there a solution for this? 

I'v looked on:

http://www.symantec.com/business/support/index?page=content&id=TECH129724

https://www-secure.symantec.com/connect/forums/duplicate-backups-best-practice

And use google all the time, but wthout luck,

Is there someone with a possible solution?

Thank you,

[RahulG]

refer following doc and see if it helps

http://www.symantec.com/business/support/index?page=content&id=TECH124460

http://www.symantec.com/business/support/index?page=content&id=TECH129070

http://www.symantec.com/business/support/index?page=content&id=TECH135601

[Munir2Fast · Accepted solution]

Hi

For snapshot error :

1. Un-install remote agent & VMware tools from the VM.

2. Rebooted the VM, reinstall VMWare tools without Filesystem Sync Driver and Volume Shadow Copy Services Support.

3. Rebooted the VM, re-install remote agent & re-configure job for VM without AOFO. 

Let me know how it goes...

[Turls]

@Munir, if the solution that you are suggesting comes from a Technote, we highly recommend that you always provide a link to the direct source, i.e the link to the technote in this context. Thanks!

http://www.symantec.com/business/support/index?page=content&id=TECH69225

[Munir2Fast]

Hi Swati,

I would certainly do that in the futhure, however this tech article does not mention the correct steps of un-installing/re-installing of BE remote agent at cretain point as well as rebooting the server(VM) but in future I would add my steps as well as TN for the same....Thanks for the feedback...

[DNANOBEL]

What i forget to mension is that the VM is turned off when the backup is running

so i think that the solution from Munir won't work because the VM can't be busy when he's off.

Is there a solution for this?

Thank you,

[Munir2Fast]

Please make sure you have 'Back up virtual machines that are powered off' option selected under vmware in the backup job properties.

Also apply all the HF to BE server for the same.

[DNANOBEL]

I sorry, but what do you meen with HF and BE?

And the option "Back up virtual machines that are powered off" is also enabled

Any other suggestions? 

Thank you for so far,

[Ken_Putnam]

Hot Fixes for BackupExec

He is saying to make sure that you have applied all current service to your media server.

(You should also re-push all remote agents after updating your media server)

[DNANOBEL]

This solution worked!!

But now i want to resolve the no valid selections error...

Do you know how i can fix this?

Greets,

[DNANOBEL]

I have an other problem with one of the VM's..

Every time the backup fails with the following error

Job ended: donderdag 13 januari 2011 at 11:05:48

Completed status: Failed

Final error: 0xe00081d2 - The script associated with this job contained no valid selections.

Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33234

Errors 

Click an error below to locate it in the job log

There are no selections for this job.

I have made a selection so that can't the problem,

Its a NetWare machine

And the VMWare Tools status is OK

Are there any possible solution for this error?

Thank you,

[pkh]

You should start a new discussion for this new problem.