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Backup Exec Job Engine crash. ntdll.dll, exception 0xc0000374

GOZ_Zavod
Not applicable

Backup exec crashes while trying to perform a backup job.

 

Backup exec ver:  2014 SP1 + hotfix 225092 (14.1 Rev.1786 (64-bit))

 

Windows ver: Windows server 2012R2 

 

Event log record:

Faulting application name: bengine.exe, version: 14.1.1786.1068, time stamp: 0x544584da
Faulting module name: ntdll.dll, version: 6.3.9600.17031, time stamp: 0x530895af
Exception code: 0xc0000374
Fault offset: 0x00000000000f8c9c
Faulting process id: 0xc38
Faulting application start time: 0x01d00df783264cf6
Faulting application path: C:\Program Files\Symantec\Backup Exec\bengine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c7c26146-79fb-11e4-80c8-101f742de579
Faulting package full name: 
Faulting package-relative application ID: 

 

Thoughts?

1 REPLY 1

VJware
Level 6
Employee Accredited Certified

Would recommend to log a formal support case so that we can analyse the crash dump.