I seem to be having a problem with one of my Windows Server 2003 Backup Exec Remote Agents. Whenever I try to execute a backup job for that specific server, the BERA service crashes with a fatal exception. The event viewer on the server does not identify the problem. The event reads...
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7034
Date: 1/21/2010
Time: 8:39:57 AM
User: N/A
Computer: ANCHOR
Description:
The Backup Exec Remote Agent for Windows Systems service terminated unexpectedly. It has done this 1 time(s).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
If I start the BERA service in console and debug mode, the service crashes with the log showing these last few lines:
[3708] 01/21/10 08:40:54 Backup Job Start - Thu Jan 21 08:40:54 2010
[3708] 01/21/10 08:40:54 Entering SetupLocalShareInfo
[3708] 01/21/10 08:40:54 Informational: Enumerating DFS
[3708] 01/21/10 08:40:54 [no resource for 3893]
[3708] 01/21/10 08:40:54 Informational status 0xE000FE03 calling FS_AttachToDLE for device C: in LP_ENV::LoadEnumSpecFileExcludes
[3708] 01/21/10 08:40:54 Status RPC_E_TOO_LATE (0x80010119) returned initializing COM when initializing shadow copy
[3708] 01/21/10 08:40:54 Status E_NOINTERFACE (0x80004002) returned creating IVssBackupComponentsEx2 interface when initializing shadow copy
[3708] 01/21/10 08:40:54 Calling IVssBackupComponents::GatherWriterMetadata...
[3708] 01/21/10 08:40:55 ...completed IVssBackupComponents::GatherWriterMetadata
[3708] 01/21/10 08:40:55 brUtil::brUtil( img ) Constructor
[3708] 01/21/10 08:40:55 [no resource for 3893]
I honestly don't know where to look. Before I rule this as a server issue and start the rebuild process, I want to make exhaust all other efforts. If anyone out there can offer some insight, it would be greatly appreciated.
Thanks in advance.
