Backup Exec Running with 0 bytes for days

[WINGTECH]

We run full backups M-F and it normally takes about 4 hours to complete each night. No problems for almost two years. Now the backup starts and runs for days showing 0 bytes. Every now and then it will successfuly complete the backup. I'm not getting any errors or alerts. If I cancel the running job it just shows "cancel pending" and does not stop. I have to stop the services or reboot server.

Has anyone had this issue before?

Backup Exec 10.1.5629 SP3

Windows SBS 2003 SP2

[Scott_Meltzer]

This usually happens if Backup Exec is waiting for a response to a Tape status alert (tape full, insert a new tape...etc).

If you go under Job Monitor, check the status of the job to see if there's a message.   Otherwise, check in the Alerts tab for any pending alerts.

If you're still not seeing any errors, check the Windows Event Log viewer, you may get more information there.

[AshutoshTamhank]

Does the backup run when targeted to a backup-to-disk folder?