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Backup Exec does not start with error 57802

Sime_Vuksanovic
Level 3
Partner
Hello

Configuration is: Windows 2003 SP1, Backup Exec 10d and SQL 2000.Backup Exec 10d does not start after installation SP4 for SQL 2000. I have tryed to reinstall BackupExec but it did not help. I can make installation of BackupExec with out problem but service does not start. Errors are:
The Backup Exec Server Service did not start. An internal error (13) occured in object 14
Category:(65535)
Event ID:57802

Thanks for your help
3 REPLIES 3

padmaja_rajopad
Level 6
Hi,

Please refer to the following document:

After installing Backup Exec 10.x for Windows Servers, the Backup Exec Server service fails to start, and Event ID 57802 is logged within the Event Viewer.

http://support.veritas.com/docs/275032






NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Sime_Vuksanovic
Level 3
Partner
I have done that, with out success.

tejashree_Bhate
Level 6
Hello,

Please check if the following technote is useful.

(title) http://support.veritas.com/docs/263295


Note:- if we do not receive your reply within two business days, this post would be assumed answered and archived.