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Backup Wizard

Jhead
Not applicable

I just installed Backup Exec 2010 as a trail.  Everything showed that it installed correctly and did not give me any errors.  However when I go to run the backup wizard and get to the screen of what to back up there is nothing available.  When I select This Computer there is no resources listed in the box at the bottom.  I tried Custom Selections but nothing there either. 

I had also installed Remote Agents but that option is greyed out. 

Machine has been rebooted twice and also checked for updates which downloaded a small update.

2 REPLIES 2

Ken_Putnam
Level 6

Does the account that you are logged in and running the console as have Domain Admin rights?

Does the BESA also have Domain Admin rights?

Sush---
Level 6
Employee Accredited Certified

Please refer to the following technote to check the resolution

http://www.symantec.com/docs/TECH54536 : "Connection with server has failed hit F5 to refresh" occurs when attempting to create a new selection list or backup job and none of the resources are available

 

Also if you are using Backup Exec on Win 2008 machine then check the following technote to ensure that the account has required rights

http://www.symantec.com/docs/TECH66221 : Attempt to browse a Windows 2008 server in Backup Selections, from Backup Exec installed on a Windows 2003 server, fails with the error "Access is Denied"

 

Thanks,

-Sush...