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Backup hangs on Exchange 2003 Verify

itdweeb99
Level 2
I'm backing up my Exchange Server through Backup Exec 11d and for some reason, when it goes to verify the backup, it pretty much hangs up - it sits there without any activity for hours and hours. When it stops like this, it interrupts email flow. Nobody can send or receive email internally or externally. I looked at the Exchange Services and they are still running. The only thing we could do was cancel the backup job and reboot exchange and email flow returns to normal. We have all the updates installed. Any help would be greatly appreciated.  
3 REPLIES 3

Ben_L_
Level 6
Employee
Is Backup Exec installed locally on the Exchange server or is it just a Remote Agent?

Are you backing up straight to tape or to disk?

Can you check to make sure Hotfix 14 for Rev 7170 is installed?


Regards,



itdweeb99
Level 2
Backup Exec is not installed on the Exchange Server - therefore the Exchange Server is just running the agent. We are backing up to a Tape Library. I'm not really sure if that fix is installed or not. I'll check that out.

Ben_L_
Level 6
Employee
Another thing you can try since you are running to tape now, is run the backup to disk to see if the same issue happens.


Regards,