Thank you for the link. I had previously read that document but felt that each of the steps required too much work and maintenance in both exchange and Veritas itself to be very useful. Veritas 8.5 or 8.6, i believe, had a registry entry that could be modified to not mark a job as failed on mailbox back up failure. this was a long time ago and just though that since then there may have been something integrated in to version 10, such as 'error handling rules' that would allow this to be set once in the program and not require weekly maintenance. Does anyone know of a one time fix for version 10 that will make this change for me?