BackupExec 10d System State Backup Fails

[Jarrod_Morrison]

Hello all

This problem is driving me insane. I have a brand new server running Server 2003 with all patches and updates, running BackupExec 10d (Media Server 10.1 rev 5629, Admin Console 10.1 rev 5629), using a HP Ultrium 2 Drive on its own scsi card. No matter what i do i cannot a successfull system state backup. I was using backup exec 10.0 with the newest patches prior to this with the same issue. However if i use MS Backup NO ISSUES ! I have read many posts on the forums and tried using the diagnostic software and the last log i generated said the reason for the failure was ("C:\WINDOWS\SYSTEM32\" is invalid), There are no file system errors when i run chkdsk so i am at a loss as to what to try seeing as though ms backup works. Everything else backups up fine. Any help is greatly appreciated

Thankyou

[Asma_Tamboli]

Hi Jarrod,

Can you search for the sfc.exe & sfc_os.dll located in C:\WINDOWS\system32\? Go to the properties of these 2 files and then copy them to your desktop.(not by remotely loging in) Does any error occur while doing the same?

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[Jarrod_Morrison]

Copied without any issues to the desktop of the server in question

[Jarrod_Morrison]

After looking back at the start of the sgmon.log i found this entry near the sfc files and am thinking it might be the cause of my issues ?

beremote: 06/04/06 22:08:08 o: c:\windows\system32\sfc.dll
beremote: 06/04/06 22:08:08 o: c:\windows\system32\sfc.exe
beremote: 06/04/06 22:08:08 o: c:\windows\system32\* /s
beremote: 06/04/06 22:08:08 o: c:\windows\system32\shimeng.dll

Any ideas ?

[Scott_Dunbar]

I had this problem and I simply found that I didnt have enough space on the system drive of the machine I wished to backup. Why it needs space on the source drive is unknown to me but there you go.

[Asma_Tamboli]

Hi,

Could you perhaps try reinstalling the service Pack 1 for Windows?

Thanks!

[Jarrod_Morrison]

Installed SP1 again, didnt make any difference. I am now scheduling ms backup jobs for system state before the backup exec jobs and letting it just take a standard copy as i have spent to long on this problem trying to fix it. Thankyou to those that offered help

[Rucha_Abhyankar]

Hi Jarrod,

Please let us know if the earlier provided solution has helped you in resolving the issue.


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NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[ryl0]

and after reading Jerrod's posts here I think I will just save myself the trouble of posting here and beat my head against a wall for 48 hours straight.