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BackupExec 2010 R3 error after Exchange upgrade from 2003 to 2010

Willie_SA
Level 6
Partner Accredited

Please need some assistance with BE.

BE 2010 R3

Upgraded Exchange from 2003 to 2012.

BackupExec cannot connect to Database Availablility Group

Attached find error. 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

Please ensure Media server were BE 2010 is on 64 bit server with win2008 sp2 64 bit standard ,enterprise

http://www.symantec.com/docs/HOWTO24128  Please check in this link exchange 2010 requirment if they are met in your case

Also if you exchange is in DAG ensure please ensure remote agent is installed on all nodes of exchange DAG that is mailbox nodes & CAS nodes

Also the account you are using to expand DAG please ensure it is part of Organization management group

Once done try expading it again

 

Thanks

View solution in original post

3 REPLIES 3

Backup_Exec1
Level 6
Employee Accredited Certified

Hi

 

Please ensure Media server were BE 2010 is on 64 bit server with win2008 sp2 64 bit standard ,enterprise

http://www.symantec.com/docs/HOWTO24128  Please check in this link exchange 2010 requirment if they are met in your case

Also if you exchange is in DAG ensure please ensure remote agent is installed on all nodes of exchange DAG that is mailbox nodes & CAS nodes

Also the account you are using to expand DAG please ensure it is part of Organization management group

Once done try expading it again

 

Thanks

Willie_SA
Level 6
Partner Accredited

They have gone through all the prerequisites and the docs.

They are going to send me the log files now.

 

Willie_SA
Level 6
Partner Accredited

Upgraded to BE 2012 - problem fixed.

 

Thank you