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BackupExec Error V-79-57344-33039 and Exchange Backups

AppleHead493
Level 3

Ok so the more important issue first.

We have two HP storage works devices (HP1 and HP2) for tape drives with two sets of tape pools (Aug14 and Jan13).

Pool 1 has two tape drives that are rotated on a daily cycle and are written on HP2, this is the AUG14 pair.

Pool 2 has 10 tapes to do incremental backups and a full weekly backup on a friday, on a two week cycle, so Monday 1 to Friday 2. These are written using HP1.

The problem is with the Fridays Full backup. The weekly incrementals (Monday - Thursday) work fine, but for some reason the Full weekly back keeps getting cancelled with the error:

v-79-57344-33039 - Error - Mount Failed.

User Canceled a Physical Volume Library Operation

And when I go to swap the tapes over I notice the tape has been ejected (auto eject is disabled). And it seems the job runs for just over 2 hours and then cancels.

 

The second issue is that although both backups 'work' and data is backed up. They keep giving a 'failed' status with the error: V-79-57344-33928.

 

Any ideas on this would be very helpful =)

1 REPLY 1

lmosla
Level 6

Check your append and overwrite settings for the job.  The drive may be looking for overwritable or  appendable media

For the second issue check here: http://www.symantec.com/docs/TECH61294