cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

BackupExec Job Monitor Type = unknown

Jeff_Dwyer
Level 3

‎11-28-2005 06:56 AM

Running on Win2kSP4, I have an 'Erase Library' job with the Job Type = Unknown and Job Status = Ready. The start time = 10/8/2005.

Any ideas on how to get rid of this "stuck" job? I tried deleting but this does not work.
0 Kudos
11 REPLIES 11

Sharvari_Deshmu
Level 6

‎11-28-2005 07:53 AM

Hello,

Please try stopping and starting the BE services and then verify the result.


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
0 Kudos

Jeff_Dwyer
Level 3

‎11-28-2005 08:14 AM

Thanks for the input. I've done this several times. I have restarted the server as well. No luck.
0 Kudos

Sharvari_Deshmu
Level 6

‎11-28-2005 08:26 AM

Hello,

Please try running a repair database and then verify the result.

http://support.veritas.com/docs/265180


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
0 Kudos

Jeff_Dwyer
Level 3

‎11-28-2005 09:21 AM

The repair was successful but did not fix the "stuck" job. It's still there. Any other ideas?
0 Kudos

Sharvari_Deshmu
Level 6

‎11-29-2005 07:24 AM

Hello,

Please doing a repair installation of BE please see the technote below:

http://support.veritas.com/docs/253199


Thanks,

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
0 Kudos

Jeff_Dwyer
Level 3

‎11-29-2005 08:57 AM

I ran the BE installation repair and was prompted to restart the server. I did but still no luck. The job is still 'stuck' in the Job Monitor.
0 Kudos

Deepali_Badave
Level 6
Employee

‎12-06-2005 03:05 AM

Hello,

Are you getting any related event id's in the application event log?

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
0 Kudos

Jeff_Dwyer
Level 3

‎12-06-2005 01:02 PM

I see no event logs referencing this job.
0 Kudos

Deepali_Badave
Level 6
Employee

‎01-03-2006 01:49 AM

Hello,

Verify if any active aletrts are generated.If yes , respond to them and restart the BE services once.


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.
0 Kudos

Jeff_Dwyer
Level 3

‎01-24-2006 10:34 AM

No active alerts show for the Unknown status of the Erase job dated 10/8/2005.
0 Kudos

Fredrick_Smith
Level 3

‎11-12-2009 06:23 AM

Jeff, did you ever resolve this?  I am having a simular issue
0 Kudos