BackupExec services are not running

[Charlie_Lj]

Okay here are the problems I have. Before I install the BackupExec software on this server, I did not receive any errors in any of the Event logs. Afte I install the BackupExec software, I received the following errors an warning:

Event Type:Error
Event Source:Userenv
Event Category:None
Event ID:1054
Date:7/27/2005
Time:8:24:52 AM
User:NT AUTHORITY\SYSTEM
Computer:dbComputer
Description:
Windows cannot obtain the domain controller name for your computer network. (A socket operation was attempted to an unreachable host. ). Group Policy processing aborted.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:W32Time
Event Category:None
Event ID:29
Date:7/27/2005
Time:8:25:36 AM
User:N/A
Computer:dbComputer
Description:
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 15 minutes. NtpClient has no source of accurate time.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Warning
Event Source:W32Time
Event Category:None
Event ID:18
Date:7/27/2005
Time:8:25:36 AM
User:N/A
Computer:dbComputer
Description:
The time provider NtpClient failed to establish a trust relationship between this computer and the foundation.org domain in order to securely synchronize time. NtpClient will try again in 15 minutes. The error was: The trust relationship between this workstation and the primary domain failed. (0x800706FD)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:NIC Agents
Event Category:Service
Event ID:1285
Date:7/27/2005
Time:8:25:00 AM
User:N/A
Computer:dbComputer
Description:
NIC Agent: Connectivity has been lost for the NIC in slot 0, port 1.
Data:
0000: 00 00 06 00 00 00 00 00 ........
0008: 01 00 ..

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7001
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The Backup Exec Server service depends on the Backup Exec Device & Media Service service which failed to start because of the following error:
The service did not start due to a logon failure.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7001
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The Backup Exec Job Engine service depends on the Backup Exec Device & Media Service service which failed to start because of the following error:
The service did not start due to a logon failure.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7000
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The Backup Exec Device & Media Service service failed to start due to the following error:
The service did not start due to a logon failure.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7038
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The BackupExecDeviceMediaService service was unable to log on as FOUNDATION\carolinem with the currently configured password due to the following error:
There are currently no logon servers available to service the logon request.

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7000
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The Backup Exec Agent Browser service failed to start due to the following error:
The service did not start due to a logon failure.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7038
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The BackupExecAgentBrowser service was unable to log on as FOUNDATION\carolinem with the currently configured password due to the following error:
There are currently no logon servers available to service the logon request.

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:Service Control Manager
Event Category:None
Event ID:7000
Date:7/27/2005
Time:8:24:58 AM
User:N/A
Computer:dbComputer
Description:
The Network Load Balancing service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type:Error
Event Source:NETLOGON
Event Category:None
Event ID:5719
Date:7/27/2005
Time:8:24:52 AM
User:N/A
Computer:dbComputer
Description:
This computer was not able to set up a secure session with a domain controller in domain FOUNDATION due to the following:
There are currently no logon servers available to service the logon request.
This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.

ADDITIONAL INFO
If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 5e 00 00 c0 ^..À


Your help will very much appreciated.

ljCharlie

[John_Henderson_]

Is this computer the domain controller? All of the errors you are getting seem to be related to a communications issue with your domain controller. There's more than BU exec issues here, Check network connectivity.

[Amruta_Purandar]

Hello,

Please make the required modifications as per the follwing technotes and verify the results.
Title:
Backup Exec services fail to start and the Event Viewer System log displays Event ID's 7000 and 7001.
http://support.veritas.com/docs/242522

This is applicable for 9.x as well.

Title:
After installing VERITAS Backup Exec (tm) 9.x or 10.x on a Windows 2003 server, an error message is generated indicating that the Network Load Balancing Service failed to start.
http://support.veritas.com/docs/263037

Reboot the server and verify the results.

Additional Information :
For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

http://seer.support.veritas.com/docs/277429.htm

NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.