Backupexec 12.5 using GRT Faild

[oron]

Hi

i have backupexec 12.5 media server last sp installed on separate server from exchange 2007 server

(exchange server is a domain controller)

I use GRT option for exchange backup to tape and getting faild

Cannot log on to MAPI with the specified credentials. Review the resource credentials for the job, and then run the job again.

But when i use GRT option and backup to disk (folder) it successful

I have all the nessery permission 

Exchange Organization Administrators

Exchange Recipient Administrators

Exchange View-Only Administrators

Exchange Server Administrators

Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPI/CDO) are installed on the Exchange 2007 Server.

The Microsoft Exchange 2007 Management Tools are installed on the Backup Exec media server

I want to make a successful backup to tape job with GRT option

plz help

[tech29 · Accepted solution]

Hi,

The account you are using to backup to tape using GRT shoud have the following rights:

1> the first five character of the account should be unique, example : if you have administrator and you are trying to use admin then it is not unique.
2> should have active mailbox
3> domain admin
4> unhidden from gal
5> should have full delegation.
Also make sure in the BE console click on Network - logon account and you should have the system logon account and you should have the correct credentials for the same.

Regards,

tech29

[Kiran_Bandi]

Check the following Tech Notes..

http://www.symantec.com/docs/TECH125776 (for Windows server 2008)

http://www.symantec.com/docs/TECH64095

Hope this helps.....

[oron]

wooooow i'm an Idiot i dont belive i miss it

 it was hidden from gal

thanks

[tech29]

Gr8. I hope this resolves your issue. Could you confirm us once the backup to tape completes successfully so that we can close this thread?

Regards,

tech29

[oron]

its ok now thanks

[tech29]

Gr8...Cheers..!

Regards,

Tech29