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Cannot start Backup Exec Services 2010 R2 after removing DLO option

e2e2
Level 3

Hi,

I removed the DLO option from DLO and now cannot start BE services.

Tried to start all services:
Start services on server: VENUS
Starting Backup Exec Remote Agent for Windows Systems on VENUS.
The service Backup Exec Remote Agent for Windows Systems has been started on VENUS.
Starting Backup Exec Device & Media Service on VENUS.
The service Backup Exec Device & Media Service has been started on VENUS.
Starting Backup Exec Server on VENUS.
Error starting the service Backup Exec Server on VENUS. Error code returned:

Starting Backup Exec Job Engine on VENUS.
Error starting the service Backup Exec Job Engine on VENUS.
The dependency service or group failed to start.

Starting Backup Exec Agent Browser on VENUS.
Error starting the service Backup Exec Agent Browser on VENUS.
The dependency service or group failed to start.

Start services on server VENUS completed.

Processing services completed!

Event Viewer:

Event ID: 58368

Port 3527 must be available for the central administration server to communicate with the managed media server.

Event ID: 57802

The Backup Exec Server Service did not start. An internal error (-22) occurred in object 11.

1 ACCEPTED SOLUTION

Accepted Solutions

e2e2
Level 3

Problem solved:

Check for a process called "LUGetUpdatesExe.exe" and kill it - afterwards services should start up again. To avoid this happening again disable Live Update then. (Nikolas Pohlmann)

https://www-secure.symantec.com/connect/forums/internal-error-22-occurred-object-10

View solution in original post

1 REPLY 1

e2e2
Level 3

Problem solved:

Check for a process called "LUGetUpdatesExe.exe" and kill it - afterwards services should start up again. To avoid this happening again disable Live Update then. (Nikolas Pohlmann)

https://www-secure.symantec.com/connect/forums/internal-error-22-occurred-object-10