Catalog TAPE constantly running, using symantec backup exec 2010, DELL TL2000

[Rubensingh]

Hi,

I inserted an LTO 4 tape into the TL2000 library taken from a different tape library  Dell ML6000.

I am trying to catalogue the content of the tape drive and it does not give me percent complete status.

It keeps on running and it has been 2 hours already. The Tape drive is in use.

I have covered the barcode on the tapes as i am not using the barcode with my Tape library.

I get error while initialiazing the tapes 'unknown media' but i can see the label of the tape in my slot list.

I have disabled read/write on all other LTO types except LTO4 .

Kindly suggest me on how to recover my Tape Data.

Thank you

[Ken_Putnam]

When you mounted that tape, did you inventory it before you started your catalog job?

[Rubensingh]

The Inventory is what gave the the error ' Unknown media' after which i tried Catalog.

The Initialize went fine !

[Rubensingh]

 

[Ken_Putnam]

Hmm

What kind of tape is it?  what kind of drive?

If the inventory fails, every other operation against that tape will probabaly fail also

[Rubensingh]

The Tape is LTO4..drive is LTO 64K IBM.

[Kiran_Bandi]

Newer tapes cannot be used in older drives. (Not even for reading)

[pkh]

If I am not mistaken the tape drive is a LTO3 tape drive.  If I am correct, then your problem is that LTO3 tape drive cannot read LTO4 tapes.

[Rubensingh]

Please i am not sure if the Tape Drive is LTO3 or not. I do not see it in the Drive Properties.

How to find out ?

[Kiran_Bandi]

You can check about the drive model in Web console of the tape library.

Regards...

[pkh · Accepted solution]

You can check with your tape drive vendor.