We installed a new Certance LTO-3 tape drive yesterday, and although it will run backup jobs, I cannot Label, Inventory, or Erase media in the drive. When I try, I get this error:
The job failed with the following error: Library error - incompatible storage media detected in robotic library.
Now, we do not have a robotic library, I don't know why this error makes it look like we do. We ran a successful backup last night, and I have had success at restoring.
I have tried labeling several different tapes, with the same result.
In addition to this error, in the server's event log, there is this system event:
Event Type:Error
Event Source:halfinchVRTS
Event Category:None
Event ID:11
Date:4/28/2005
Time:4:41:26 PM
User:N/A
Computer:SRV
Description:
The driver detected a controller error on \Device\Tape0.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 18 00 01 00 76 00 ......v.
0008: 00 00 00 00 0b 00 04 c0 .......Ã
0010: 02 01 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 03 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 02 c4 00 00 00 3f 01 00 .Ã...?..
Any ideas on how this can be fixed? We are running BE 9.1 SP2.