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DLO console starts with can not connect with administrative services.

mrinal_sarkar62
Level 6

Hi,

I was trying to open the DLO options but getting the below error. My Server is BAckup Exec 2010 on Server 2003.

And one thing some of the client were now asking for user ID as they were already loging in using the domain ID.

Thanks.

6 REPLIES 6

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

Have you checked on your media server that the DLO service is running, and that the workstation can communicate with the media server?


Thanks!

RahulG
Level 6
Employee

Try restarting the Dlo Admin service 1st . If still does not work then try uninstalling the DLo agent License and install it again

itsmeaffinity
Level 6

Hi

 

Please check this too ,if the DLO admin service is started

 

 

http://www.symantec.com/docs/TECH49693

 
Thank You

mrinal_sarkar62
Level 6

Hi,

I have checked that the DLO services were all running I have restarted the services.

Let me try the reintall the DLO license and let you gus know.

Thanks.

itsmeaffinity
Level 6

Hi

Well sure & also if that doesn't help may be you can try the link I have given

 

Thank You

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Sorry...how does this help the issue at hand...?