I get "No Ide devices are available" in my Job Status column when ever I try to run a test Job with my new installation of BE 2010. I have a PowerVault TL4000 connected to the server. I installed the drivers from Dell's website and the computer picks up the two drives in the library. BE even sees the one logical drive that I have setup and displays its status as active. When I run Configure Device Assistant, The two drives show up as <unknown devices>. I am a bit confused. Is there some sort of different drivers required for Symantec in order for my tape library to work correctly?