I've got a duplicate to tape job that ran successfully, but remained listed as "running" in the job monitor tab. I am unable to cancel it, because if I right click it, it doesn't bring up the menu that it does when a job is actually running. I can't delete the job, because it thinks it's running. I tried the method laid out in a technote suggesting disabling the tape device, but that didn't resolve the problem. Rebooting did not resolve the problem. I deleted the template from the policy that created the job, but that didn't resolve the problem either. Also, when I deleted the template, it failed to remove the job from the job list on the job setup tab. I now get a message stating that the job database is inconsistent because a template is missing (makes sense).
The problem is that this is the 3rd time that I've had this exact problem in the month since I started using backup exec. Both times previously, I had to uninstall and reinstall the program to fix the problem, and at no point have I actually got my backup scheme completely setup before this problem showed up. Any chance that I'm doing something to cause this? Three times in about a month with the same problem seems like a lot. I've read some of the other threads about similar problems, but none were any help resolving this.
I don't really want to have to uninstall/reinstall the program again, there's got to be a better fix. Any ideas?
Thanks.
