Email Notifications not working!

[GTO1000]

My problem is that port 25 is being blocked from sending out anything on the servers due to the McAfee AV software, just like mention before in previous posts. I just tested it with this disabled and it worked fine.

However, I do not want to disable this feature. or want to Clear the Prevent mass mailing worms from sending mail option.

So based on that, in NAI, there is a line that I can add the exe file that Veritas is using to send mail out on port 25. I just need to know what the exe file is named.

any suggestions or comments will greatly be appreciated.

[Rucha_Abhyankar]

Hello,

The .exe file you wish to know is "beserver.exe"

The Anti-virus uses access protection which blocks ports, that is why Port 25 is being blocked.

For additonal information:

How to debug notification in Backup Exec for Windows Servers

http://support.veritas.com/docs/256517




Simple Mail Transfer Protocol notification is configured and enabled within Backup Exec but no notification is received after the job runs.

http://support.veritas.com/docs/264683



NOTE: If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

[GTO1000]

Thanks for a promt respond I will try your suggestion, and hope this works.

[Gauri_Ketkar]

Hi,

We would like to know whether given steps and technotes were helpful ? Is the issue resolved?

Thank you.

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

[Madhuri_Shenoy]

As per our previous reply, marking the case as "assumed answered" and moving it to "answered questions" pool.