06-28-2011 05:52 AM
I posted on this same topic about 8 months ago, but got nowhere, so I am trying again.
BE 2010 R2 media server
Trying to install remote agent. On certain servers, no matter if I try to push install, or locally install the agent, it fails with error code 1642. This happens no matter if the server is a fresh build, or I am upgrading a previous agent version.
The remote servers all run Win2008 R2.
I have disabled virus software, run both the setupaax64.cmd & setup.exe, done a 'run as administrator' (even though I am logged into the server as the domain administrator)....nothing works. I still get the same error 1642.
ERROR_PATCH_TARGET_
NOT_FOUND 1642 The installer cannot install the
upgrade patch because the program
being upgraded may be missing, or the
upgrade patch updates a different
version of the program. Verify that
the program to be upgraded exists on
your computer and that you have the
correct upgrade patch.
This makes no sense on a newly built server because it never had any BE agent installed.
Does anyone have any suggestions??
Thanks!
Solved! Go to Solution.
06-28-2011 06:56 AM
06-28-2011 06:56 AM
Hi,
Have you looked at repairing the Windows Installer service?