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Error 1935 when installing Backup Exec Agent in Windows server 2003 R 2 64 Bit

Sajid_Ali
Not applicable

‎10-22-2014 04:49 AM

Hi Colleagues 

when I install  Symantect Backup Exec 2012 Agent  in a windows server 2008 R2 (64bit) , it gives below error

"Error 1935. An error occured during the installation of assembly 'policy.8.0 microsoft.VC80.CRT.version="8.0.50727.762",type="win32-policy", ProcessorArchitecture="amd 64", publickeyToken="1fc8b3b9a1e18e3b:,type="win32"

please help me to overcome this

 

Thanks

 

Sajid 

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited

‎10-22-2014 05:16 AM

Hi Sajid,


Check the TN below:

http://www.symantec.com/docs/TECH159544

Thanks!

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Mai_Ali
Level 4
Accredited Certified

‎10-22-2014 06:49 AM

Verify that account has permission on server to can deploy agent.

Also sometimes this issue occur due to .NETFramework so try to unistall .NETFramework and remove it from registry

  • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\.NETFramework
  • HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\NET Framework Setup\Full
  • HKE Y_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\NET Framework Setup\Product

Then reinstall .netframework and try to redeploy agent.

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