Error e0009418. Access to a device was not authorized ......

[Sjon_Dennetak]

I have this strange problem.

Since a few weeks I've not been able to backup a remote server (Sys State, and several folders).

It's regarding an Exchange server. I've 2 seperate jobs, 1 for the server data (files and system state) and 1 for the Information Stores.
The first job fails and the second runs perfectly.

Backup Exec 10.1 Build 5629.
Remote Server option license installed.
Exchange Agent license installed.
Remote agent on server installed.

It's a clean install not an upgrade from previous version. Also not updated from a trial version.

Any suggestions ?

** Edit : If I start a test job wtih system state and just 1 or 2 folders it runs fine, I don't get it. ...... **

[shweta_rege]

Hello,


Kindly refer to the following Document:


Titel: "Access to a device was not authorized with this edition of Backup Exec" (a0009418 HEX or e0009418 HEX) is reported during a job after changing the licensed mode of VERITAS Backup Exec (tm)

URL: http://seer.support.veritas.com/docs/257059.htm




Thank You,

Shweta