Error : e000fe30 - A communications failure has occurred.

[Mark_Smith_12]

I have a Backup Exec 10 server in a win2k domain. I have 2 servers in a DMZ, both of which are in a workgroup (not domain). 1 is an NT 4 server, the other is Win2k.
The NT 4 server backs up fine, the Win2k does not. I've pasted the error below.
Please help!

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Set type : BackupSet status : CompletedSet description : Week 3 Windows 2 MTWT Full
Resource name : \\SERVER\C:Logon account : SERVER\administrator
Error : e000fe30 - A communications failure has occurred.

Agent used: Yes Advanced Open File Option used : No Image used : NO



Start time : Wednesday, July 26, 2006 9:31:28 PMEnd time : Wednesday, July 26, 2006 9:45:13 PM
Files : 14,131 Directories : 741 Skipped files : 0 Corrupt files : 0 Files in use : 0
Byte count : 2,314,339,181 bytesRate : 160.00 MB/Min
Media used : HDM817
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Backup- \\SERVER\C: Local Disk V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.

[Rucha_Abhyankar]

Hi Mark,


Please go therough this document and then verify:


http://support.veritas.com/docs/262333


Also download this utility in order to check that the port 10000 is not being used by any other port :

http://www.sysinternals.com/Utilities/TcpView.html


Under what account is the Remote agent service running? It MUST always run under Local System account on the Backup server as well as on the remote server!