Error in collecting additional information for synthetic backup while verifying differential Exchange database backup.

[Pavel_Bazlov]

Hi!

Using Backup Exec 2010.
I've got a policy that makes full weekly and daily differential backups of my exchange 2007 database.

The problem is that every verify job of daily differential backups fails with error:e0000903 - A timeout occurred in the messaging involved in collecting additional information for synthetic backup.
For additional information regarding this error refer to link V-79-57344-2307

Next step, i've read that article and it says it because i don't have ADBO license installed on media server, but i do have that license installed.

 This are the options of daily incremental backup template of policy:

[RahulG]

Try recreating the job and see if that helps

[RahulG]

Also check the following setting  "Collect additional information for synthetic backup"
Look at the following document
http://support.veritas.com/docs/279193

[Pavel_Bazlov]

Tried recreating the whole policy, but still i'm getting this errors on Microsoft Information Store (Exhcange 2007 SP2 on Windows Server 2008 running on Hyper-V) and System State (real machine running Windows 2008 being a DC) backups.