EvExtend not working - the evaluation period has not expired on this computer

[Gurminder]

Hi
I have purchcased backup exec 2010 license but am awaiting the license keys which I've been told will take approx 5 days, I have been given the evextend.exe file from symantec but when I run to run this it comes up with ' the evaluation period has not expired on this computer'

The trial has expired, as my backups keep failing with the error message that it has expired and also under the 'About' option it shows as expired.

Please could you assist

[ZeRoC00L]

Unfortunately we cannot help with this.

You will have to contact Symantec Support. The EVExtend tools is not public available.

[CraigV]

...hit the support flag for you...

[Gurminder · Accepted solution]

Its fine this has now been resolved. Thanks for your comments

[Kiran_Bandi]

Could you please post "What you have done to resolve the issue?"?

Thanks..