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Exchange 2007 Information Store not showing up in selection list

2395332911
Level 2
I am not seeing my Exchange 2007 Information Store in my backup selection list.

Media Server is Windows 2008 X32 Standard with SP1 and Backup Exec 2010 with the Exchange Agent installed.
Exchange servers are Windows 2003 Enterprise with SP2 on an Exchange 2007 CCR cluster.  Remote agents are installed (from the RAWSX64\setupaax64.cmd) on each node.

The debug log contains this line...
E2007 GetStorageGroups failed with hr = 0xe000038a for machine = NULL

Anyone have any ideas?
1 ACCEPTED SOLUTION

Accepted Solutions
2 REPLIES 2

Ken_Putnam
Level 6

2395332911
Level 2
Found it!  Working between article 340684 (for Exchange 2010) and article 306281 (for Exchange 2007 on BE11d), I figured out that my Backup Exec service account needed the Organizational Administrator role granted in the Exchange Management Console.  I am seeing the Information Store as a backup selection and it's backing up just fine.  Thanks!