There is a backup issue which is not getting resolved since long time. We have tried many options with no luck.
Backups are getting failed due to VSS and Symantec OFO failures. The backup failure is happening Intermittently.
We are using backup exec 10d with SP1
Last error message as follows
==========================================================================
Job Completion Status
----------------------------
Job ended: Sunday, June 27, 2010 at 1:45:57 PM
Completed status: Failed
Final error: 0xe000fed1 - A failure occurred querying the Writer status.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-65233
ERRORS
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Backup- \\FOZZIE\Microsoft Exchange Public Folders AOFO: Initialization failure on: "\\FOZZIE\Microsoft Information Store\First Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare backup operation (7). Consult your Microsoft documentation for details. Check the Windows Event Viewer for corresponding application or system errors.
AOFO: Initialization failure on: "C:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specified volume. Restart the target computer, and then run the job again.
Check the Windows Event Viewer for details.
Backup- \\FOZZIE\C: AOFO: Initialization failure on: "D:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specified volume. Restart the target computer, and then run the job again.
Check the Windows Event Viewer for details.
Backup- \\FOZZIE\D: Data1AOFO: Initialization failure on: "E:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specified volume. Restart the target computer, and then run the job again.
Check the Windows Event Viewer for details.
Backup- \\FOZZIE\E: ExchangeAOFO: Initialization failure on: "F:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP).
Snapshot provider error (0xE0008523): VERITAS Volume Snapshot Provider (VSP) cannot snap the specified volume. Restart the target computer, and then run the job again.
Check the Windows Event Viewer for details.
==========================================================================
The options we have tried are:
1. Installed the MS hot fix KB940349.
2. Re registered VSS related files as follows
rem FILENAME: FIXVSS03.BAT
rem
net stop "System Event Notification"
net stop "COM+ Event System"
net stop "Microsoft Software Shadow Copy Provider "
net stop "Volume Shadow Copy"
cd /d %windir%\system32
net stop vss
net stop swprv
regsvr32 /s ole32.dll
regsvr32 /s oleaut32.dll
regsvr32 /s vss_ps.dll
vssvc /register
regsvr32 /s /i swprv.dll
regsvr32 /s /i eventcls.dll
regsvr32 /s es.dll
regsvr32 /s stdprov.dll
regsvr32 /s vssui.dll
regsvr32 /s msxml.dll
regsvr32 /s msxml3.dll
regsvr32 /s msxml4.dll
Any help would be highly appreciated..... Thanks in advance
