I get these messages from time to time and would like to know how to fix the problem. My Exchange Server (Exchange 2003) is running on Windows 2003 std. (up to date service packs). My Backup Server is on a Windows 2003 server std (up to date service packs) running Backup Exec 11D Rev 6235. From time to time I get the following Failed messages:
Job ended: Monday, July 23, 2007 at 2:02:21 AM
Completed status: Failed
Final error: 0xe0008488 - Access is denied.
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-33928
Backup-
\\MAILSERVER\Microsoft Exchange Mailboxes V-79-57344-33928 - Access is denied.
Access denied to file User Name [Logon]?Top of Information Store?Deleted Items?????.
If I delete the email in question the error message goes away and everything runs just fine. In fact, the backup completes however it doesn't back up that piece of email. How to I fix it so it backup that piece of email without a failure status or how can I make it so that skips that email message and just records it as Skipped.
More Info:
1. The logon account used to connect to the Exchange mailboxes has Exchange Full Admin rights.
2. The mailbox is not hidden.
3. This is a remote backup.
4. The backup is to disk.
