12-03-2011 11:57 PM
Hi, I have windows domain - windows server 2003/exchange 2003 I upgrade BE 11d to BE 2010 r3. In addition,i upgrade windows remote agents successfully. The problem is that i unable to backup exchange database. Do i need to upgrade exchange agent ? if yes, how ? Best Regards, Giyora
12-04-2011 12:41 AM
When you upgrade to BE 2010, did you enter a new licence key for Exchange? This is needed to back up Exchange.
Since you have upgraded the remote agent, when you have entered the correct licence key, this is sufficient to backup Exchange.
12-04-2011 01:23 AM
12-04-2011 01:27 AM
Go to Help --> About and hit the Licence Info button to see that the Exchange licence is accepted.
What exactly is the error that you get when you try to back up Exchange?
See this discussion on what is required to backup Exchange 2003.
12-04-2011 10:22 AM
Could you please clarify what you mean you are not able to backup Exchange??
Are you not able to see the Exchange resources or are the backups failing with some error??
If there are errors then please provide the exact error from the job log.
And if Exchange resources are not seen then also let us know if you are able to see other resources like C:\ drive, System State, etc.
Thanks
-Sush...
12-05-2011 03:51 AM
Hi, I successed to babkup 'exchange public folder' ,but i get error backing up Information Store: "V-79-57344-33925 - Error, Unable to open \\MAIN\Microsoft Information Store\First Storage Group because it is currently being backed up by another process." i studied article 'TECH33997' , but i dont backup any of 'shadow copy components'.
12-05-2011 04:00 AM
12-05-2011 05:50 AM
12-05-2011 05:59 AM
Another point I wanted to mention here is the use of Advanced Open File Option (AOFO).
From the Job log it seems that AOFO is enabled. Its highly not recommended to use AOFO specially for Exchange 2003 backups due to many limitations.
Check this technote http://www.symantec.com/docs/TECH44580 = Limitations of snapshot backup of Exchange 2003 databases
Thanks,
-Sush...
12-05-2011 06:32 AM
12-05-2011 06:43 AM
From the above snapshot it confirms that its disabled. Sorry my bad as looked for the server PRIORITYSRV in the Job log which actually seems to be different server (may be Win 2008 which by default uses VSS)
Thanks,
-Sush...