Exchange mailbox restore

[540702580]

I have my domain controller (windows 2000) which also haws the backup software and tape drives. I am trying to restore a deleted mailbox for a former employee whos mail needs to be checked. When I attempt to restore her mailbox I get the error "UNABLE TO ATTACH TO //server name/MICROSOFT EXCHANGE MAILBOXES. THE DEVICE CANNOT BE FOUND". Yet I can backup mailboxes and the information store. IIS is started and I have the remote agent installed correctly.

I have tried restoring to another mailbox and I even created and new empty mailbox for restores. Still no luck.

Any help would get me out of this jam.

Thanks

[Ken_Putnam]

> I have my domain controller (windows 2000) which also
> haws the backup software and tape drives. I am trying
> to restore a deleted mailbox for a former employee
> whos mail needs to be checked. When I attempt to
> restore her mailbox I get the error "UNABLE TO ATTACH
> TO //server name/MICROSOFT EXCHANGE MAILBOXES. THE
> DEVICE CANNOT BE FOUND". Yet I can backup mailboxes
> and the information store. IIS is started and I have
> the remote agent installed correctly.
>
> I have tried restoring to another mailbox and I even
> created and new empty mailbox for restores. Still no
> luck.
>
> Any help would get me out of this jam.
>
> Thanks


Are you trying this while logged in as the BEWS service account or as you?
Have you tried scheduling the job rather than running it interactively?